Your privacy and identity security is very important to us. The information you provide Silverback Sunglasses with will be used in the processing of your order and to contact you when necessary in connection to your order.
We take every care to ensure the security and privacy of any information you have provided. When you place an order we use the highest level Secure Socket Layer (SSL) encryption so any information is fully encrypted before it is sent to us. This protects it from unauthorised use.
How We Use Information - Orders and Transactions
When you place an order with Silverback Sunglasses we will ask for certain information to help us process your order. This includes your name, email address, shipping address, billing address and phone number. This information will be used for order processing and may also be used for security checks and fraud detection.
Financial transactions online are made through the Shopify Silverback site. We will ask for your card information to make the payment or require the setting up of an account, which includes providing payment and address details. When you purchase any of our products or services, we collect certain financial transaction information and in some cases IP addresses.
As well as the delivery address we may also share your telephone number with the delivery service provider for improved customer service purposes.
Information Disclosure and Marketing
If you have made a purchase from us we may update you with our latest products, news and special offers. On occasion you may also receive communications from carefully selected third parties, partners or any other Silverback Sunglasses Limited brands. Of course, you have the option to opt-out of receiving marketing communications by selecting the relevant option using the unsubscribe options in the communication.
We also collect certain non-personal data to provide analysis on our site traffic, sales and other commercial opportunities that we feel helps bring a better level of service to our customers. This may be passed on to third parties for collation purposes only or used internally to improve our level of customer service.
We will disclose any information that you provide if required to do so by law. We will also disclose any information in order to enforce our terms and conditions, which may include exchanging information with other companies and organisations for the purposes of fraud protection and detection.
You can contact us at any time and request details of any of the information you have provided us with. We may require proof of identification before any such disclosure is made.